The quality of matches is poor.
Boxes doesn’t match the color I have asked for and all of them are in different color.
Boxes are dirty,have a lot of scratches.
Ответ от поставщика:
First of all, all products are customized, we customize them according to your needs. The main function of a match product is to ignite it. The problem you mentioned does not affect its main function.
Secondly, every step must be confirmed by you, and we will ship the goods only after confirmation.
Finally, as a customer, we can accept your reasonable request because you think there is a problem with the quality of the goods and you want a refund. We can cooperate, but we also need you to return the goods. The refund will be completed as soon as the return is completed.
01 Apr 2024